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Destiny 2

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11/15/2021 5:53:03 PM
2

eris morn statue face, paint error

There is an error in the paint job on the eris morn statue's face that I just received this past week. It is off-center, which has caused her eyes to be shifted off to one side of her head. This has also caused the "eye-liner" and green-glow effect to not line-up correctly on the other side of her face. There is also not enough color on her lips, which makes her mouth look really weird! There is a layer of black grime on her face also, and a pool of black ink under her bottom lip. I know sometimes paint jobs can differ from the prototype model, but this looks nothing like even the picture on the side of the box! The body of the statue is fine, but the face is really messed-up and I'm very disappointed. Is there a way to get a replacement that looks closer to what was advertised? I tried to use the customer service email function, but that response kept coming back about emblem redemption and had nothing to do with my issue.

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