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7/15/2021 12:45:04 PM
4

Banned for no direct reason

early march i got banned and I still don't know why so I want to change that. first af all, I extra made use of my right of accesss to get all data you've collected about me, got that checked by a friend who knows how to handle all the information but there isn't listed a single reason to why. My Unban appeal ticket just got closed without further notice and that really makes me mad. I spent over 2k hours playing the game and Instead of giving me a reason or at least any help I just get the cold shoulder. so, please BNGSecurity or BngHelp or whoever can tell me why I got the permaban, please tell me. sincerely, NexiNarcotic.

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  • Hi there! The Bungie forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for you to appeal your ban or restriction. Please review the ban or restriction appeal contact form [b][url=https://help.bungie.net/hc/en-us/articles/360049024492-Contact-Form-Appeal-Ban-or-Restriction]found here.[/url][/b] [i]Please note that, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned.[/i] For more information on Bungie's policy regarding bans and restrictions, please review the policy [b][url=https://help.bungie.net/hc/en-us/articles/360049517431]found here.[/url][/b]

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    • They will NEVER tell you. Bungie don't give two f*cks about us. I had Destiny 2 running in the background while playin Horizon Zero Down and I was stuck so got a trainer for HZD and yes it was my own stupidity having D2 still running and literally forgot about it, so the ban is totally my own fault, but they never notify you that you were banned, why you were banned as you can still play for a day or two before the ban happens, and they honestly have a horrible appeals process and couldn't care less what the reasons are, because they 99.9% of the time reply that they are closing the ticket and will open it again in the future if they need more info. They take your money, then ban you. I am sure the process would be a little different if consumer protection agencies allowed everybody that was banned to request full refunds. But a word to the wise. Do NOT run any software for any other game while Destiny 2 is running because you WILL lose your account and they will not bother to review it because they are convinced that their automated ban process run by a robot "that is always reviewed by a human" will take away your hours of work and all your stuff and not care f*ckall.

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    • Edited by RonnieOP: 7/15/2021 2:35:41 PM
      Sadly your are just shit out of luck. No matter if you were actually cheating or not bungie made a tos that saves their ass and doesnt hold them accountable for anything. Some people will say the same ole corporate bs like “we cant give users any info about their ban for security reasons” which is just BS. The reason they dont give info is because you cant fight against it when you dont know why you were banned. So now instead of having to actually having to do the work they can just send out an automated email and ignore you. So if you were cheating. Get lost If you werent. Sorry but they wont help you. Edit: And thats not me just bashing Bungie. Alot of companies do the same exact thing.

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      • odds are you had some software running in background that bungie thinks is against the rules. run any bots, trainers, cheats, macro's or anything like that? even if it's for other games?

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