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6/13/2021 3:58:14 AM
1
Beyond Light Installation Disappearing
I pre-ordered Beyond Light pretty much the moment it was open for pre-orders, got the DLC, and played all the way through it and past the final fight with Eramis. However, I went to log in after being offline for about a month or two, and it said that I had to repurchase and redo the Beyond Light DLC. Now my Xbox is basically acting like I never purchased or played the DLC, as a result.
And I attempted to contact Xbox Support about the matter, and the support person that responded to my question essentially redirected me to either contact Bungie or repurchase the DLC (question about a licensing error was ignored). Does anyone know a fix that does not require having to repurchase the DLC?
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1 ReplyAllo there, Have you tried to restore the licence? [quote] Xbox Series X|S and Xbox One Starting from the dashboard: Turn on the Xbox One system Sign into the Xbox One profile that has purchased Destiny content Select My Games and Apps Select Destiny and then select Install Download and install progress can be viewed in the Queue section of the menu A progress bar will appear while the game is being installed on the console hard drive If issues continue when attempting to access Destiny content, players may be required to contact Xbox Support for additional troubleshooting steps. [/quote] Were you game sharing at all? If you can find the purchase in your MS purchase history then you'd need to speak to MS support as they control the licences on your Xbox account and not Bungie.
