I did all the right steps to cross save but my characters are not even showing up on my PS4 and my PC where did they go? When i linked my accounts I opened up D2 on my pc and it only gave me the option to select the character i created (i thought something would happened if I just made a character)
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You didn’t do the right steps. When cross save asked you to select your main/active character set, you chose your nonexistent steam characters & not your psn.