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Edited by TheHaraamPolice:
4/18/2021 3:29:36 PM
3
Connectivity problems
I'm facing an issue with connectivity when playing gambit ,and got kicked out of the game before it was complete twice for this week , I wanna play but I don't want to get banned because of this .
[spoiler]Moderator edit: This thread has been moved to the #Help forum where you can find answers and troubleshoot any Destiny in-game / bungie.net / companion app issues, courtesy of other helpful players and [url=https://www.bungie.net/en/forum/Post/132304704/0/0]Mentors[/url].
Feel free to private message the moderator who moved your post, link to topic, for further clarification about why this topic was moved.[/spoiler]
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Hey there. Here are some suggestions that may improve your connection issues: [quote] [b]1.[/b] Use a wired connection rather than Wi-Fi [b]2.[/b] Quit any program or turn off other devices that are streaming [b]3.[/b] [url=https://www.bungie.net/en/Help/Article/12539]Clear your console cache[/url] or, if on PC, [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335]verify the integrity of your game files[/url]. [b]4.[/b] Power cycle your internet router [b]5.[/b] [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]Improve your latency and packet loss[/url] [b]6.[/b] Follow our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try our [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP or changing your NAT type. [b]7.[/b] Enable IPV6 on your router to see if that helps [/quote]
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You can get a restriction for network connectivity but you will not receive a ban. You get a warning first then after that is a two week restriction. If still not fixed then it becomes a two month restriction with every time after that ,another two month restriction. They no longer permanently ban for connections.
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To better enable those who can help you would you mind providing the following. Please be 100% honest with your answers. What errors are you getting? Who is your ISP? Wi-Fi or wire? Laptop or desktop, Console? What are your ups and down speeds? [url=https://www.speedtest.net/]Test here[/url] Are you using a hotspot connection? What is your ping? What is your packet loss? How many people use your connection? How many items are connected like computers, consoles, tablets, phones, TVs, and household appliances, etc?
