Hi Bungie!
I just logged on to my Destiny account and got a error message that said "Your account has been banned." I havent logged in for 3 months and just checked in to look at the new season and got met by this, I have been playing Destiny 2 for 900 hours and built up 3 maxed out characters. I didn't do anything that possible could get me banned, I have even purchased every DLC that you guys have realesed.
I don't want this to be the end of my time playing Destiny 2.
// Dissapointed Guardian
-
Hello there! The #Help forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for you to appeal your ban or restriction. [u]Please review the [b]Contact Form: Appeal Ban or Restriction article [/b][url=https://www.bungie.net/en/Help/Troubleshoot?oid=48629]found here.[/url][/u] [i]Please note that, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned. [/i] [u]For more information on Bungie's policy regarding bans and restrictions, [url=https://www.bungie.net/en/Help/Article/11929]please review the policy here[/url].[/u]
-
Sounds like you may have possibly had some software open/running (even if not necessarily for destiny) that shouldn’t have been.
-
Sounds like you had software running your shouldn’t have had running