JavaScript is required to use Bungie.net

Help

Help us help you.
4/14/2021 3:44:37 PM
2

Can’t log into rewards.

I don’t understand. Same email address and password. And yet it keeps saying could not load and to check connection when my connection is fine. [spoiler]nibbles crayon[/spoiler]
English
#Help #Ios

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hello. You may want to view our [url=https://www.bungie.net/en/Help/Article/46269#CompanionApp]Destiny Companion Guide[/url] to see how you can remove your App Cache and delete your Content Database. Performing these steps might help with your issue. If that doesn't work, you might want to delete the app and reinstall it.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    5 Replies
    • Works just fine for me (tried directly through app & on safari browser). Have you tried using data (of currently on wifi)....or vice versa? Try clearing app cache & restore database.

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      6 Replies
      You are not allowed to view this content.
      ;
      preload icon
      preload icon
      preload icon