Ok, so me and him tried MULTIPLE solutions, and we already tried https://www.drivereasy.com/knowledge/solved-destiny-2-beyond-light-crashing-on-pc/ thoses 5 steps already his pc is a laptop with a intel internal graphic card (which we think is the reason why it does not work) when he load a planet, windows make a sound like when a app crashes He can go on the tower and everything work, but no planets are working. and we even found a thing called disabling shader cache but we could not find this setting on his computer If you have any more ideas please reply !