JavaScript is required to use Bungie.net

Help

Help us help you.
Edited by Kell of Kellogs: 2/22/2021 1:12:25 AM
2

Gear Deleted With Character After Server Issues

I decided to remake my hunter since I didn't really like the way she looked, so last night I took all of my gear off her and put it all in my vault. I logged out and deleted the character, then remade her and started watching the opening cutscene. Part way through the opening, the server errors disconnected me, so I turned the game off. Today when I went to try starting the character again, I noticed that all the armor and weapons that were on my old character and I had put in the vault were gone. I can only assume that server errors were happening while I was transferring the items to my vault last night, and they didn't actually get taken off my character before I deleted her. Is there a way Bungie could roll my account back, or is all of that just lost forever? [spoiler]Moderator edit: This thread has been moved to the #Help forum where you can find answers and troubleshoot any Destiny in-game / bungie.net / companion app issues, courtesy of other helpful players and [url=https://www.bungie.net/en/forum/Post/132304704/0/0]Mentors[/url]. Feel free to private message the moderator who moved your post, link to topic, for further clarification about why this topic was moved.[/spoiler]

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • So through no fault of my own, I just lose armor and weapons that I've spent hundreds of hours getting and Bungie just cant/won't do anything about it. Cool. Why do I even bother?

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Bungie has a policy that gear isn’t restored for any reason. Your items may still show up later but if you were transferring during some server instability it might just be gone

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    1 Reply
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon