JavaScript is required to use Bungie.net

Help

Help us help you.
Edited by alchemical_fitz: 12/30/2020 4:30:37 AM
1

Mainly on Europa --> Regular game crashes and Blue Screen of Death, no Bungie error codes.

First off, I'll say that I've already tried verifying my game files through steam, disabling my Nvidia shader cache, setting Destiny 2 to Higher priority in my PC system config, and closing down extra programs/windows on my PC. I've been experiencing numerous issues whenever I try to load in to specific planet landing zones, or specific activities on planets. It's happened when I try to travel to the Dreaming City, Tangled Shore, and Europa, but the vast majority happen on Europa. I'll select a landing zone to travel to from another planet, my ship will go through the flying/loading sequence, then after it descends to the planet and the screen goes black, I will hear the music continue to play, and even the sound of my transmat effect, but the screen will stay black for maybe 20-40 seconds, then crash back to the desktop with no error code. Also when I'm already loaded into Europa and want to join an instance for Lost Sectors or Empire Hunts, I'll activate the flag and the same black screen --> crash sequence happens. When I restart the game and retry the same activity, it crashes at the same spot. The only (inconsistent) solution so far has been to ignore that activity/planet for the day and try again tomorrow, but obviously this is not ideal. Additionally, when I'm playing on any game mode/planet, either chilling in my inventory or having a firefight, my PC will Blue Screen of Death and restart. I've never Blue-Screened on my PC outside of playing Destiny 2, and other Steam games I play operate without issue. Has anyone else experienced a similar pattern, or know of a fix I could try? Here is a link to my dxdiag: https://pastebin.com/QA6zVqG9

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hello. Your EXCEPTION_ACCESS_VIOLATION seems to be the issue. This error can occur due to the GPU. You may want to reinstall the GPU driver. There are also two other methods you can use to solve this issue. Method 1: Perform a clean boot which eliminates software conflicts when trying to install or update a program as well as running a program in Windows 10. This [b][url=https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows]link here[/url][/b] will help you perform a clean boot. Method 2: This [b][url=https://support.microsoft.com/en-us/help/4027498/microsoft-store-fix-problems-with-apps]link here[/url][/b] will help you download Apps Troubleshooter. I am not sure how to troubleshoot blue screen errors so someone else may be able to pitch in.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon