JavaScript is required to use Bungie.net

Help

Help us help you.
12/10/2020 10:06:48 AM
2

All of my characters were erased off of my xbox with this update to series X.

I lost my hunter, I have been playing him destiny 1 Beta. I know it was the 70gb update that erased my Hunter, my titan, and my warlock. I raided on Saturday into Sunday morning and had all three of my characters. Bungie please help. The saved games are gone from my xbox I can't even down lown saved memory. The update wiped it. I went to my character screen and a blank hunter at 1060 sat at the select screen nothing else.

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • The update would not have deleted your characters, as characters can only be manually deleted from within the game itself. If you did not delete your characters, then someone else, through whatever means, gained access to your account and deleted them. It is highly recommended that you change your passwords, and enable two-factor authentication. Per [url=https://www.bungie.net/en/Help/Article/12211]Bungie policy[/url], they do not restore lost or deleted items or characters for any reason.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    15 Replies
    • Well, there are quite a few "shady" Trials of Osiris matches in your match history...maybe the two things are related?

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      7 Replies
      You are not allowed to view this content.
      ;
      preload icon
      preload icon
      preload icon