There was another post where I commented, but seeing that you don't include it in your known issues, here is your reminder.
In case you didn't know, the friend list is very short. It's only 8 pages, it would be enough if all online players would show up first. But no, it goes in alphabetic order. So only friends from A to B appear at all. For other friends, its different letters.
Can you please acknowledge this? Its truely gamebreaking, and it affects the vast majority of PS4 players. Its not like, oh exotic kiosk is flashing, or silly things like that. This hinder gameplay
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Hey there. I appreciate you reporting this issue to us. We're aware that it's occurring and we're investigating.