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12/3/2020 5:16:48 PM
1

Destiny not starting up

Trying to log on to play and its stuck on the connecting screen restarted xbox 2 times already and other games work fine

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  • Hi there, Thanks for reaching out. Make sure you have no pending updates available for Destiny 2 as well as clear your console/download cache. You can find steps to do so based on your platform through the links below. Xbox: https://www.bungie.net/en/Help/Article/45178 PS4: https://www.bungie.net/en/Help/Article/45179 Steam: https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638 Please also refer to our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]network guide[/url], [url=https://www.bungie.net/en/Support/Troubleshoot?oid=13603]optimization guide[/url], and [url=https://www.bungie.net/en/Support/Troubleshoot?oid=13610]advanced troubleshooting[/url] for assistance on minimizing connection issues and best optimizing your connection to Destiny 2.

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