same problem, all afternoon trying and not working.,It's ridiculous that they can't fix it, it's 2020, I needed it for the seal the deal, but uninstall the game, I'm not going to wait 2 months
Are you jumping through a portal to get into the ascendant? I had the same problem awhile back, but realized I wasn't doing it correctly. The location of the challenge rotates every week, so make sure to google where the correct location is for this week. Good luck!