I enabled cross save to switch to pc and no characters are now locked. I understand why the cross save made my pc account primary although I wanted my ps4 to be. All I am saying is bungie getting ahold of someone for help is hopeless and a complete joke great customer satisfaction. And if you could fix the issue I would consider not trashing your game. I have had more than a dozen issues with the new dlc anyhow... thank you and have a great day
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Fill out the cross save contact form linked at the bottom of this page, https://www.bungie.net/en/Help/Troubleshoot?oid=48099 and request Bungie to switch the cross save account from Steam to PSN.