On November 26th I completed the Deep Stone Crypt raid for the first time, and claimed the in-game triumph for this. On November 27th I received an e-mail from Bungie with a link to follow to claim my reward code for the raid jacket. On November 29th I used this link, logged in with my Steam account, and was told by the Rewards page that "You have not met the requirements to earn this Bungie Reward yet. If this reward requires a triumph you may need to claim the triumph in game."
Is there some way for me to receive the rewards code for the Deep Stone Crypt raid jacket before the deadline? I would like to purchase this jacket to commemorate my first week-one raid clear with my clan (and because it's a beautiful jacket).
(In addition, this error also occurred when I went to claim my rewards code for the Bastion hoodie during the Season of the Dawn. This is starting to look like it might become a rather annoying trend.)
If this post is in the wrong sub-forum I would be happy to move it.
Thank you.
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Edited by Joe Murder: 12/1/2020 4:17:22 AMI am also having this issue. Steam player. I completed the raid on the 22nd/23rd. Email received 24th, raid completion triumph activated, emblem awarded. Sadly not day 1. I completed the raid a second time today. Is it because I also have my PS4 profile attached to this account? I didn't have this problem with the jackets for Crown of Sorrow or Garden of Salvation, though..
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I am experiencing this same issue. I'm assuming you are also a Steam player?