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11/27/2020 6:38:17 AM
3

Twitch prime rewards not showing up

I recently claimed the twitch prime bundle drop #1, relogged expecting to go grab the items from Amanda. When I relogged there was no notification at Amanda, checked my account and it doesn't seem to be in my account reward history. However, when I check my twitch prime account the rewards are claimed. I did recently switch to a new account and relinked my twitch prime account to this new account, could that be the issue? The switch was done at least a week prior to claiming this bundle, so I figured it wouldn't be an issue.
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  • ye im having the same problem I recently moved from ps4 to pc i linked my ps4 to twitch then used cross play and switched twitch prime to my pc account but the last twitch prime and the new twitch prime i havent gotten these rewards

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    • I haven't switched anything like you had, but I didn't have anything linked yet when I signed up through my twitch and I had to go link it all but I also have received nothing. I am frustrated and unhappy and will likely cancel it as there is no real way to communicate this or get help for it per usual with these games. I don't even know what to do, like, who do we even ask about it? Amazon, twitch, bungie? It shows it was claimed but I have received nothing. Maybe whatever the reward was I thought, we already have it from something in the past, so maybe we get nothing? I have never signed up for this service at all but figured since I was a streamer I should at least try it out. I am very disappointed, as I was kind of excited to try it yesterday. Hopefully someone else dealt with this in some capacity and can help. I don't even understand how you earn the rewards, like what do you do? When or how are the rest rewarded for the month? It says here will be twelve to claim, but How does that work? Maybe I missed something somewhere. I don't know. I am kind of slow, I have a tumor full of brain after all, so its likely. Lol.

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    • I opened a thread for similar issue. How long does it take to get a reply or assistance?

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