Hello, I am not sure what subforum this would possibly go under, so I put it under networking as I think its possibly the closest one to it.
To start off, currently I have my cross-save linked to my Steam Account, and a PS4 account. I was wondering if it was possible to remove the cross-save from the PS4 account, even though I do not have access to said PS4 account anymore. In order for me to remove it I would have to 'Authenticate' the PS4 account, but it requires login info in which I do not have. (I lost access to the email associated with said PS4 account, and do not have the information to get it back etc.)
So I was wondering if Bungie could possibly be able to remove it for me? Or if another person has had this problem and fixed it, how they removed it? If its Bungie only, how would I reach out to them for something like this as I have tried looking around for a way to contact them, but it seems this forum is the only place that I can find.
Anything helps!
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Please head over to this help article: https://www.bungie.net/en/Help/Troubleshoot?oid=48099 . Read the article, and if your issue is not resolved by the information in the article, please click the button at the bottom, fill out the form with all of the information, and submit it. After submission, please be patient, as the Bungie teams have to go through each submission (including all of those that were before yours), and they only do so during business hours, so it may take some time for you to get a result if one is needed.