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11/11/2020 4:31:32 PM
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Bungie, for those of us who did everything "right" to take part in the Season of Arrivals live event but couldn't get into said event due to various errors, can you please provide them with the Calamity Protocol emblem?

Hello Bungie, Firstly, I am loving the new expansion and am ECSTATIC about all of the new quality of life improvements you managed to work into this update of your game. Well done all! I am reaching out to ya'll to humbly request that you provide a means of obtaining the Calamity Protocol emblem to any Guardians who successfully signed in during the event window (6:00-7:00 PST), were added to the queue, reached "their turn" to log on, but were then errored out to the Shadowkeep screen time and again to repeat the process. My wife and I both love your game and play it religiously (Rank 417 Season of Arrivals rank). I ensured I had set enough time for us both to make an evening of the event as the lights went out but what happened instead was hours of me attempting to sign us both in just so we could partake in this incredible moment in D2 history. Thankfully, she was able to sign in and reach the Last City mission AT 6:56 PM (despite seeing "Contacting Destiny 2 Servers" at all times) and was able to obtain her emblem. I unfortunately was left continuing to sign in until the "See you in Europa" message inevitably displayed. Please, Bungie, as a loyal fan of the beautiful world you've created and the opportunities that lay therein, can you please make an exception for the Calamity Protocol emblem or examine the timestamps of your "error logs" to see which Guardians made the necessary effort to receive this final reminder of "what was" and failed to do so? It feels like I failed in some way, and I know others feel the same. I am not laying blame as I am still certain there may have been some "workaround" I was not able to think of in time, but can you please provide a little grace and provide the Calamity Protocol emblem to those of us who didn't fail but were just unfortunate? Thank you for your consideration.

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