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11/10/2020 10:53:32 PM
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Expansion Deluxe Edition owned - inaccessible

Both my partner and I bought the deluxe edition of beyond light in June via Xbox. We are both having the same issues on our respective accounts. Everything installed - including the add-ons for the exotic emote, pre-order pack, Strangers upgrade pack, and strangers weapon pack. In game -> eververse store -> expansions - states very clearly that I own beyond light as well as forsaken and shadowkeep. All three are check marked and state “owned” under them. I cannot access any of the new content. Nor have I received the season pass, emote, ghost, scooter/vehicle, etc. I have tried waiting in orbit and restarting the console and game. Nothing has worked. Help!?!???!!!

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