This is not for my account but I posted my friends account because he didn't know how to make a post.
(Also there needs to be a better way of contacting bungie).
Anyways, for the live event you had to load into the Last City to get the emblem from the event. I got it when I loaded in but my friend on the other hand who had loaded into the area about an hour before me did not get it. Before I wrote this post I had him check his postmaster, collections, and personal inventory. I told him to take some quick photos of himself in the Last City, (I also took one of him). And I told him to take some screenshots of his collections and inventory.
I read and saw some other people having the problem but there was no fix so was just making a post.
Thanks.
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Hi there, Unfortunately, the solution for the problem was to switch characters and reload into the event alone. Obviously you can't do that now because the event is over. I would check @BungieHelp regularly for possible updates on the situation, as nothing has been said on their part yet.