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10/30/2020 1:24:46 AM
3

False or incorrect Ban

This may not be the right location to post but the "contact us" button redirects to here. I've played many hours on destiny on console before making the switch to PC earlier this year, I was enjoying the game beyond other games from my library. I have pre ordered Beyond light I was excited for the most recent seasons, then when logging into steam I'm hit with an account ban (10/29/2020). I haven't had even a suspension or experienced cheaters, to my knowledge I've never been in a fireteam with players who have cheated it makes no sense to me. I have read the code of conduct and while I have used strong language I don't actively try to go around the filters, I don't use third party software that would interact with destiny besides discord and DIM. I have left third party applications like Ds4windows (for when I play forza) open but I it shouldn't have affected the files for destiny since I use Mouse/key when playing. It surprises me to see that I'm banned when I haven't had any toxic behavior, engaged in exploits/cheats or manipulated any of the games files. I hope this can be reversed as I have only enjoyed playing the game till this point and had planned on continue putting hours into the new dlc when it arrives.

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  • Ds4windows is odd that it would be flagged but it is technically third party. Do you have any other third party programs or apps you run on pc while playing?

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    • Hi. Thanks for your report. We're currently investigating issues with our contact forms. You'll have to wait for the issue to resolve before you can send in an appeal that GrundleBeans linked below.

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    • Hi there. The #Help forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for you to appeal your ban or restriction. [u]Please review the [b]Contact Form: Appeal Ban or Restriction article [/b][url=https://www.bungie.net/en/Help/Troubleshoot?oid=48629]found here.[/url][/u] Please note that, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned. [u]For more information on Bungie's policy regarding bans and restrictions, [url=https://www.bungie.net/en/Help/Article/11929]please review the policy here[/url].[/u]

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