Could you please share a screenshot with me privately of your cart on the checkout page where you'd enter the code?
English
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I am not sure how to send a screen shot privately.
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If you are on the companion app, you can click on his name and then click on view profile. There will be a yellow circle on the bottom right of the screen. You will click on that and then send a private message after clicking that option. The browser is the same concept but there will be an option on the top right of the screen.