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10/22/2020 5:11:01 PM
2
Stolen account and unauthorized steam account link
So my play station was hacked on October 13. I resolved the issue with play station but, my account was suspended due to the hacker sending certain messages to people on my friends list. I later find out that the hacker has signed into my bungie profile and linked a steam account that way they can play on my account. The steam account name is +rep and he is still in hold of the account. I'm asking if bungie can unlink the steam account and just disable cross save on my account. I have proof of the hacker ebing on my account and purchase records that are connected to my play station account. I just want want my account back and cross save disabled.
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Shouldn’t have paid for that recovery huh?
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Edited by TheHaraamPolice: 10/22/2020 5:17:01 PMHey there! You will need to contact Steam regarding to gain access to that account. Bungie will not be able to unlink it for you. If you are not able to regain access to your account, cross save cannot be deactivated. [quote][b]Unauthorized Account Links[/b] Bungie will not remove unauthorized Cross Save links from Bungie.net profiles. [b]This contact form is not intended for:[/b] [...] Assistance with hacked platform accounts. Players to request accounts to be added or removed from their Cross Save or Bungie.net profiles. [/quote] https://www.bungie.net/en/Help/Troubleshoot?oid=48099
