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9/22/2020 2:19:06 AM
3
Can I deactivate cross save if an old account has been deleted?
I messed up a while back by connecting my current xbox characters to my old steam account, and before I knew I did it, I had the old account deleted. Now my old account is linked to my xbox account and I can't authenticate the old steam account to deactivate cross save. Is there any idea on how I can deactivate cross save at all?
English
#Help
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Hey there! In order to deactivate cross save, you must be able to authenticate all accounts linked to cross save. You will have to contact Steam to help gain access to your account. If that is not successful, you are stuck with having cross save enabled. [quote]Bungie is not able to remove connected platform accounts from profiles. [b]This contact form is not intended for:[/b] [...] Players to request accounts to be added or removed from their Cross Save or Bungie.net profiles.[/quote] https://www.bungie.net/en/Help/Troubleshoot?oid=48099
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Did you ever get in touch with steam to get this resolved?
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1 Reply[quote]I messed up a while back by connecting my current xbox characters to my old steam account, and before I knew I did it, I had the old account deleted. Now my old account is linked to my xbox account and I can't authenticate the old steam account to deactivate cross save. Is there any idea on how I can deactivate cross save at all?[/quote] Nope not possible you are going to have to work with steam to recover that old account.
