Hey there! You can head over to [url=https://www.bungie.net/en/Help/Troubleshoot?oid=48099]this article[/url] and fill out the contact form at the bottom to request that Bungie switch it. [b][u]Do not request deactivation![/u][/b] You may also want to read through their article for more information on what actions can affect your Cross Save. Note: Bungie goes through these reports in order that they receive them, and only during normal business hours Pacific Time.