I got the collectors edition of shadow keep and i put in the code but it says its been used.
also is this the only way to get help for this and is bungie people even on here.
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Allo there, Where did you buy the code from? This help forum is the best place to get help from Bungie reps as well as help from mentors such as myself or from community members who help around here. Bungie does patrol the forums but only during working hours which is Monday to Friday 9-5 PDT and sometimes on the weekend.