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3/20/2020 5:46:15 PM
7

Official Twitch Extension issues

Whenever I go to viewer bounties and hit steam for my viewer rewards the extension disappears and I have to reload the stream and brings me back to the same setup. Is there a problem with linking my steam when it already was linked as well as my bungie account to my twitch? It has the same glitch it seems every time
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    Also having this issue. Regardless of setup/browser/computer it still crashes.

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  • Edited by MSG293: 3/23/2020 2:32:33 PM
    did you find a solution? i have the same problem and BNGHelps response was not helpful in the slightest

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  • Edited by TeslaDev: 3/21/2020 3:05:10 PM
    Extension also doesn't work with me. I set it up in chrome - but it just disappears when I click Steam. I tried un-linking everything bungie on both twitch and bungie.net and re-registering in Edge. Same exact thing. Just disappears when I click on the Steam icon. Update: Tried a 2nd computer and a third browser (Firefox), did not work. Same thing - extension just closes.

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  • I have the same issue. I deleted all my cookies and also reset the extensions and connections on twitch, same problem. Looks like the extension is crashing when you click to choose the platform for rewards.

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    • Hi, and thanks for your support. Please make sure that you are going through each step in our [url=https://www.bungie.net/en/Help/Article/48844]Twitch Extension Guide[/url]. If you receive any errors, please see our [url=https://www.bungie.net/en/Help/Article/48852]Twitch Extension Error Code Troubleshooting[/url].

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    • I GOT MINE TO WORK by logging in on a different computer (same network). Logged in on first computer, disabled all permissions on both Bungie.net and Twitch, then logged out. Activated it on the other computer (Microsoft Edge browser) and it worked. Logged back in on first computer with other session still active and it was working. No idea if it'll stay that way... Hope that helps.

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    • Encountered the same issue as well on Chrome, but I eventually got it to work by doing the following: Within twitch settings, go to 'Connections', disconnect 'Destiny 2 Official Extension' and 'Destiny Companion'. Log out of twitch. Within bungie.net account settings, go to 'Accounts and Linking' and unlink Twitch (I also unlinked playstation as well, because I am on steam now, not sure if this step is needed). Log out of bungie.net. Log in back to twitch and reconfigure the extension again. Hope this helps.

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