SUBJECT: Vault stored item details not visible in Companion App
COMPANION VERSION: Mobile (13.7.11 build #662 - 149580)
BROWSER OR DEVICE: Android
DESCRIPTION: Frequently, when attempting to view items in the vault, no item details are available. You get the Item name, item picture, item icon, item class/type, attack value, and ammo type icon. No perks, no cosmetics, no mods. Clearing cache does not fix. Transferring item to character inventory does fix.
STEPS TO REPRODUCE:
Open App
Go to Gear
Go to Vault
Search for items (I searched "blast")
Click on items. 0-N items have details, 0-N items do not.
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Edited by BNGHelp7: 3/9/2020 9:22:38 PMHi there, Thanks for your report. Could you provide any screenshots as Imgur or Twitter links to ensure we can view them? We also recommend clearing your app cache and seeing if the issue persists, you can find steps to do so through the link below. https://www.bungie.net/en/Help/Article/46269