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12/13/2019 4:58:39 PM
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Error Code Turtle

All, Installed D2 to my 2 of my son's xbox one (original xbox one updated). Just recently changed my router to netgear orbi and my service flies in my home on all devices. After install was complete the turtle error came up on both my boys xbox's. I launched his game from my xbox one x and it opened fine. Error code turtle in the forums mostly talks about bad service. I did read in one section that it could be a bad sector on both HDD but ...on 2 xbox's? at the same time? Does that seem likely? So as a senior security engineer and 17 yrs working in technology and networking i'm confident in saying this is not a network related issue. The error code also indicates config files failed to load. Are those files stored locally or on the Bungie servers? Where is the failure occurring? Attemting to pull the config files locally would be an HDD issue and i've uninstalled and reinstalled 3 times and get the same error. If you want to argue that it's being installed in the same bad sector i suppose that could be right but each time you uninstall other games and install D2 the sector would change so that cant be it. Bungie..update the fix for this to something repeatable, relatable and helpful. Any advice would be great.

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