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12/1/2019 12:10:39 AM
1

Bought Shadowkeep Digital Deluxe in Steam - SK is there, but no season pass

I downloaded D2 and bought Shadowkeep Digital Deluxe from steam. I then enabled cross save between PC and XBox and imported my XBox characters. I only had the base D2 version on XBox. When I went to play on PC today, Shadowkeep is there, but it is prompting me to buy the season pass, which is part of the Digital Deluxe game. I see other posts saying to re-do the cross save connection, but when I go to that screen it says I cannot do it again for 90 days. How do I restore my season pass?

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  • Hey there. Thanks for contacting us. Season Passes are bound to the first Destiny account that a player logs in with after their purchase, even if no characters have been created on it yet. It appears you logged into your Steam account and accepted the Cross Save screen before activating Cross Save with your Xbox characters. Due to how Season Passes are applied to player accounts, it's not possible to refund them or transfer them to another account.

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