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11/22/2019 2:10:09 AM
5

Can't Sign in to Companion App

I've done pretty much all available troubleshooting, with no success. I get to the "is this you" screen, click approve, and then it brings me back to the "click here to sign in" screen like nothing happened. It's fairly frustrating.

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  • Hello everyone! I was able to solve the problem using Firefox instead of Chrome.

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  • Edited by TrOnzl3r: 11/22/2019 10:23:29 AM
    I have this exact same issue. I sign using steam credentials, approve the login and then I am back at the companion home screen and it is still asking me to sign in. I have tried force closing and restarting the app, uninstalling and reinstalling it and restarting my phone too. I then signed in and out of the website also just in case there was an issue with a sign in somewhere. After all that... no dice. Now they bungled this too along with the end to the vex offensive.

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    4 Replies
    • The apps are having a problem at the moment. If logging out and clearing your device cache then logging back in does not fix it, a way around, for now, is to use a web page to access Bungie.net and if you need to transfer items, etc try using Dim Destiny Item Manager as that is working fine. [url=https://app.destinyitemmanager.com/]DIM[/url]

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    • Same for me

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      • Same here. I've cleared data, cleared cache, uninstalled and reinstalled, restarted my phone. Same problem every time. Hope they fix this soon cause its definitely a problem on their side. I cant even sign in on third party item management apps.

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