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6/30/2018 9:23:04 PM
2

Can't Login

I keep receiving error code "marionberry". I've read the article regarding the error and have followed all of its solutions, and I've had no success. In addition, I've made sure no VPN's are on, turned off anti-virus and firewalls, port-forwarded, restarted my PC, uninstalled and reinstalled the game, restarted the client, switched regions, restarted my router, etc. I don't know what to do at this point. I just bought the $35 expansion pass yesterday hoping to be able to catch up to my friend before Forsaken came out and had to wait 2 hours to login. I've been unable to get back online since. What else can I do?

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  • Hello, and thank you for your report. If you have followed our guides on network troubleshooting and are still getting this error, you may need to call your internet service provider to accurately diagnose the issue; there is a chance your IP address may be getting blocked. If the issue persists, please let us know.

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  • Not just you brother, I've made two posts on this same issue, no response.

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