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Please review this page and if the troubleshooting steps do not help, feel free to submit the form at the bottom. While there is no guarantee, they may be able to assist.
[url=https://help.bungie.net/hc/en-us/articles/360049497351]Missing Eververse/Addon Items[/url]
English
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I have completed all of these steps. The issue is that this is not a new purchase. She has owned the DLC for months. We have played the content on her Hunter and Warlock and can continue to play it. The Titan she made last night simply does not have the quest starter for Season of the Witch. Check the provided Image.. This is clearly a bug brought on by the most recent update. https://imgur.com/Ru8jduq
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If she has completed the troubleshooting steps she needs to fill out the form