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12/31/2023 11:10:03 AM
2

Can't Disable Cross Play

My Steam account is linked to my Bungie account and I play on it daily and have all the DLC, I know all the account info to recover [i]that one[/i], but as for my PS account it uses an email I cannot access anymore because my phone number has been changed over 5yrs ago, and the email was requested for deletion years ago. I believe I can authenticate the Steam and Xbox accounts, but my PS email is gone. My progress comes from the Xbox account and if they are unlinked I will lose my years of progress which is a cost I'm willing to pay. Contacting Bungie directly for a matter like this doesn't seem possible at this moment so I am posting here where I was guided. My goal is to unlink my Steam account so I could link it with my new Xbox account that I have full access to or disable Cross Save altogether.

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  • Bungie wont forcibly deactivate cross-save. If you cannot access the account you will need to work with PSN to regain access If you cant regain access then your setup is permanently stuck as-is.

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