JavaScript is required to use Bungie.net

Help

Help us help you.
5/13/2024 5:06:42 AM
2

I have to pay for Final Shape again?

I have pre-ordered Final Shape, I did recieve Tessalation and the emote but no ship. I pre ordered ahead of time. I am on xbox, if I have to repurchase what happened to the $100 I already paid?

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Edited by ADragonWithin: 5/13/2024 5:28:38 AM
    Hi there. Check your pre-order status with Xbox. When Bungie announced they were changing the release date of The Final Shape, some platforms cancelled existing pre-orders. Also note that Xbox doesn't charge players for pre-orders until about 10 days before the content release date so you're not paying twice. If for some reason you were charged, you should have received a refund when they cancelled your order. For any issues with your pre-order status or questions about pre-orders, please contact Xbox Support.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    1 Reply
    • Edited by Caek Panda: 5/13/2024 5:27:36 AM
      Pretty sure Xbox does an annoying thing where they don't actually charge you until two or three weeks before the dlc releases, so if you preorder a month or two in advance it actually doesn't take the money, and then in the future it will try to charge you for the money when you may not have it so it will end up cancelling your preorder. The same thing happened to me when I preordered Lightfall

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      1 Reply
      You are not allowed to view this content.
      ;
      preload icon
      preload icon
      preload icon